Claims👨🏽🔧
This page details all the endpoints for making a claim and monitoring the claims.
After a customer has bought a plan and the customer's device has been linked, the customer can claim the plan for the device when the device gets damaged. We process the claim and make a decision to fix or replace the damaged component of the device.
Make a Claim
POST https://api.getgamp.com/v1/claim/make
Create a new plan
Headers
Name
Type
Description
authorization*
String
Set value to Bearer SECRET_KEY
Request Body
Name
Type
Description
activationId*
String
The activationId, reference or deviceId returned on the protected device's object
issue*
String
The summary of the damage the device
description
String
Detailed description of the problem the device has
cuid*
String
Customer ID of the customer making the claim
{
"success": true,
"message": "Claim Submitted Successfully",
"data": {
"businessId": "bus9076412022027132655",
"clientId": "um8d2022dxqxnn6a0219",
"cuid": "reu93kbp2022022541553",
"channel": "API",
"uid": "vqlyhe0e2022022541553",
"token": "vn072022022541826",
"product": "device_protection_plan",
"planType": "premium",
"planId": "dpp0603912022022541826",
"activationId": "dev5466172022022541826",
"claimId": "cla096530202202254286",
"createdAt": "2022-02-25T03:28:06.604Z",
"issue": "Broken Screen",
"description": "Phone fell down",
"status": "pending",
"statusNo": "1",
"customer": {
"email": "t+238483@getgamp.com",
"phoneNumber": "080407485857"
},
"deviceType": "phone",
"deviceBrand": "iPhone",
"deviceModel": "11",
"uniqueDeviceNumber": "g7hf85f939rh39",
"claimProcessed": false,
"reference": "nzpwksl20220225418"
},
"statusCode": 200
}{
"statusCode": 401,
"message": "Unauthorized"
}curl --request POST 'https://api.getgamp.com/v1/claim/make' \
--header 'Authorization: Bearer SECRET_KEY' \
--header 'Content-Type: application/json' \
--data-raw '{
"activationId": "dev5466172022022541826",
"cuid": "reu93kbp2022022541553",
"issue": "Broken Screen",
"description": "Phone fell down"
}'{
"success": true,
"message": "Claims Fetched Successfully",
"data": {
"businessId": "bus9076412022027132655",
"clientId": "um8d2022dxqxnn6a0219",
"cuid": "reu93kbp2022022541553",
"channel": "API",
"uid": "vqlyhe0e2022022541553",
"token": "vn072022022541826",
"product": "device_protection_plan",
"planType": "premium",
"planId": "dpp0603912022022541826",
"activationId": "dev5466172022022541826",
"deviceId": "dev8358592021121692629",
"claimId": "cla096530202202254286",
"createdAt": "2022-02-25T03:28:06.604Z",
"issue": "Broken Screen",
"description": "Phone fell down",
"status": "pending",
"statusNo": "1",
"customer": {
"email": "t+238483@getgamp.com",
"phoneNumber": "080407485857"
},
"deviceType": "phone",
"deviceBrand": "iPhone",
"deviceModel": "11",
"uniqueDeviceNumber": "g7hf85f939rh39",
"claimProcessed": false,
"reference": "nzpwksl20220225418"
},
"statusCode": 200
}Fetch Claims
Fetch Claim
GET https://api.getgamp.com/v1/claim/:deviceId
Fetch a plan
Path Parameters
Name
Type
Description
deviceId*
String
The deviceID linked to the plan
Headers
Name
Type
Description
authorizaion*
String
Set value to Bearer SECRET_KEY
{
"success": true,
"message": "Claim Fetched Successfully",
"data": {
"_id": "61fc50e7764bd1729d84d06b",
"claimProcessed": false,
"uid": "vxp7uuw120211129184515",
"token": "mjx7202112169253",
"planType": "basic",
"reference": "fjdfndbkhvdbkf84nfs",
"planId": "spp596363202112169253",
"activationId": "ACT8358592021121692629",
"deviceId": "dev8358592021121692629",
"claimId": "cla090494202202323214",
"createdAt": "2022-02-03T22:02:14.466Z",
"status": "pending",
"statusNo": "1",
"contact": "",
"deviceType": "laptop",
"deviceBrand": "HP",
"deviceModel": "Elitebook e50",
"uniqueDeviceNumber": "jsnulmdssdklfhvjhvu36f",
"__v": 0
}
},
"statusCode": 200
}{
"statusCode": 401,
"message": "Unauthorized"
}curl --request GET 'https://api.getgamp.com/v1/claim/dev8358592021121692629' \
--header 'Authorization: Bearer SECRET_KEY'{
"success": true,
"message": "Claim Fetched Successfully",
"data": {
"_id": "61fc50e7764bd1729d84d06b",
"claimProcessed": false,
"uid": "vxp7uuw120211129184515",
"token": "mjx7202112169253",
"planType": "basic",
"reference": "fjdfndbkhvdbkf84nfs",
"planId": "spp596363202112169253",
"activationId": "ACT8358592021121692629",
"deviceId": "dev8358592021121692629",
"claimId": "cla090494202202323214",
"createdAt": "2022-02-03T22:02:14.466Z",
"status": "pending",
"statusNo": "1",
"contact": "",
"deviceType": "laptop",
"deviceBrand": "HP",
"deviceModel": "Elitebook e50",
"uniqueDeviceNumber": "jsnulmdssdklfhvjhvu36f",
"__v": 0
}
},
"statusCode": 200
}List Claims
GET https://api.getgamp.com/v1/claim
Fetch a list of claims
Query Parameters
Name
Type
Description
planId
String
ID of plan linked to the claims
activationId
String
The activationId of the protected device linked to the claim
deviceId
String
The deviceId of the protected device linked to the claim
String
The email of the customer linked to the claim.
cuid
String
The unique ID you specified for or we assigned to the profile of the customer linked to the claim
claimId
String
The unique ID for a claim
Headers
Name
Type
Description
Authorization*
String
Set value to Bearer SECRET_KEY
{
"statusCode": 401,
"message": "Unauthorized"
}{
"success": true,
"message": "Claims Fetched Successfully",
"data": {
"docs": [
{
"_id": "61fc50e7764bd1729d84d06b",
"claimProcessed": false,
"uid": "vxp7uuw120211129184515",
"token": "mjx7202112169253",
"planType": "basic",
"planId": "spp596363202112169253",
"activationId": "ACT8358592021121692629",
"claimId": "cla090494202202323214",
"createdAt": "2022-02-03T22:02:14.466Z",
"status": "pending",
"statusNo": "1",
"contact": "",
"deviceType": "laptop",
"deviceBrand": "HP",
"deviceModel": "Elitebook e50",
"uniqueDeviceNumber": "jsnulmdssdklfhvjhvu36f",
"__v": 0
},
{
"_id": "61f2b04c9e113200160956ab",
"claimProcessed": false,
"uid": "s4j2r55v202201271459",
"token": "9p8u2022012714628",
"planType": "basic",
"planId": "dpp3395282022012714628",
"activationId": "ACT5842682022012714713",
"claimId": "cla82163820220127144636",
"createdAt": "2022-01-27T14:46:36.539Z",
"status": "pending",
"statusNo": "1",
"contact": "2348136578976",
"deviceType": "phone",
"deviceBrand": "Iphone",
"deviceModel": "12",
"uniqueDeviceNumber": "124567890",
"__v": 0
},
{
"_id": "61eed26e766a16001670a08e",
"claimProcessed": false,
"uid": "flq1bdmr202112109121",
"token": "l76720220113183723",
"planType": "basic",
"planId": "dpp04263420220113183723",
"activationId": "ACT85319720220113184044",
"claimId": "cla82023420220124162310",
"createdAt": "2022-01-24T16:23:10.710Z",
"status": "pending",
"statusNo": "1",
"contact": "2348166503967",
"deviceType": "phone",
"deviceBrand": "Ipad",
"deviceModel": "gjdxkjksx",
"uniqueDeviceNumber": "34567890987",
"__v": 0
},
{
"_id": "61df1f79559e50342ae882ce",
"uid": "d958rc1220211222124557",
"token": "migw2022011218308",
"planType": "basic",
"planId": "dpp4255802022011218308",
"activationId": "ACT44967920220112183348",
"claimId": "cla25784020220112183537",
"createdAt": "2022-01-12T18:35:37.544Z",
"status": "pending",
"statusNo": "1",
"contact": "04749596",
"deviceType": "phone",
"deviceBrand": "Iphone",
"deviceModel": "x",
"uniqueDeviceNumber": "irfhekefrk",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61bb2919300b8cf74a093e7f",
"uid": "flq1bdmr202112109121",
"token": "z1co20211216101857",
"planType": "screen_protection_plan",
"planId": "spp40269120211216101857",
"activationId": "ACT49067320211216113818",
"claimId": "cla9331982021121611555",
"createdAt": "2021-12-16T11:55:05.341Z",
"status": "pending",
"statusNo": "1",
"contact": "2348166503967",
"deviceType": "laptop",
"deviceBrand": "Samsung",
"deviceModel": "T3",
"uniqueDeviceNumber": "2468999",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61bb28fe300b8cf74a093e69",
"uid": "flq1bdmr202112109121",
"token": "z1co20211216101857",
"planType": "screen_protection_plan",
"planId": "spp40269120211216101857",
"activationId": "ACT59278520211216113756",
"claimId": "cla62220720211216115438",
"createdAt": "2021-12-16T11:54:38.159Z",
"status": "pending",
"statusNo": "1",
"contact": "2348166503967",
"deviceType": "phone",
"deviceBrand": "Oppo",
"deviceModel": "5",
"uniqueDeviceNumber": "05567889",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61ba121556de7f48c5aa7fca",
"uid": "omxtiqxs20211215142158",
"token": "aa2020211215143135",
"planType": "screen_protection_plan",
"planId": "spp69900420211215143135",
"activationId": "ACT5577622021121515748",
"claimId": "cla3899072021121516437",
"createdAt": "2021-12-15T16:04:37.365Z",
"status": "pending",
"statusNo": "1",
"contact": "2348137501444",
"deviceType": "phone",
"deviceBrand": "Macbook",
"deviceModel": "pro 13",
"uniqueDeviceNumber": "12345678890444",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61ba120c56de7f48c5aa7fbe",
"uid": "omxtiqxs20211215142158",
"token": "aa2020211215143135",
"planType": "screen_protection_plan",
"planId": "spp69900420211215143135",
"activationId": "ACT38610220211215143550",
"claimId": "cla7427352021121516428",
"createdAt": "2021-12-15T16:04:28.841Z",
"status": "pending",
"statusNo": "1",
"contact": "2348137501444",
"deviceType": "phone",
"deviceBrand": "Iphone",
"deviceModel": "x",
"uniqueDeviceNumber": "12345678890444",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61ab556a4b15a827977e7bd5",
"uid": "c1guprkp202111301117",
"token": "x8e62021113015349",
"planType": "screen_protection_plan",
"planId": "spp0120602021113015349",
"activationId": "ACT7543772021124114731",
"claimId": "cla9055252021124114754",
"createdAt": "2021-12-04T11:47:54.607Z",
"status": "pending",
"statusNo": "1",
"contact": "2349091254785",
"deviceType": "phone",
"deviceBrand": "Iphone",
"deviceModel": "x",
"uniqueDeviceNumber": "1234",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61a91a25a965526639bbf4d6",
"uid": "vzj3vxt32021122183218",
"token": "shj82021122184152",
"planType": "screen_protection_plan",
"planId": "spp8943932021122184152",
"activationId": "ACT4828962021122185726",
"claimId": "cla6478702021122191028",
"createdAt": "2021-12-02T19:10:28.999Z",
"status": "pending",
"statusNo": "1",
"contact": "",
"deviceType": "phone",
"deviceBrand": "Tecno",
"deviceModel": "Camon 16",
"uniqueDeviceNumber": "354242781723200",
"claimProcessed": false,
"__v": 0
}
]
},
"statusCode": 200
}curl --request GET 'https://api.getgamp.com/v1/claim' \
--header 'Authorization: Bearer SECRET_KEY'{
"success": true,
"message": "Claims Fetched Successfully",
"data": {
"docs": [
{
"_id": "61fc50e7764bd1729d84d06b",
"claimProcessed": false,
"uid": "vxp7uuw120211129184515",
"token": "mjx7202112169253",
"planType": "basic",
"planId": "spp596363202112169253",
"activationId": "ACT8358592021121692629",
"claimId": "cla090494202202323214",
"createdAt": "2022-02-03T22:02:14.466Z",
"status": "pending",
"statusNo": "1",
"contact": "",
"deviceType": "laptop",
"deviceBrand": "HP",
"deviceModel": "Elitebook e50",
"uniqueDeviceNumber": "jsnulmdssdklfhvjhvu36f",
"__v": 0
},
{
"_id": "61f2b04c9e113200160956ab",
"claimProcessed": false,
"uid": "s4j2r55v202201271459",
"token": "9p8u2022012714628",
"planType": "basic",
"planId": "dpp3395282022012714628",
"activationId": "ACT5842682022012714713",
"claimId": "cla82163820220127144636",
"createdAt": "2022-01-27T14:46:36.539Z",
"status": "pending",
"statusNo": "1",
"contact": "2348136578976",
"deviceType": "phone",
"deviceBrand": "Iphone",
"deviceModel": "12",
"uniqueDeviceNumber": "124567890",
"__v": 0
},
{
"_id": "61eed26e766a16001670a08e",
"claimProcessed": false,
"uid": "flq1bdmr202112109121",
"token": "l76720220113183723",
"planType": "basic",
"planId": "dpp04263420220113183723",
"activationId": "ACT85319720220113184044",
"claimId": "cla82023420220124162310",
"createdAt": "2022-01-24T16:23:10.710Z",
"status": "pending",
"statusNo": "1",
"contact": "2348166503967",
"deviceType": "phone",
"deviceBrand": "Ipad",
"deviceModel": "gjdxkjksx",
"uniqueDeviceNumber": "34567890987",
"__v": 0
},
{
"_id": "61df1f79559e50342ae882ce",
"uid": "d958rc1220211222124557",
"token": "migw2022011218308",
"planType": "basic",
"planId": "dpp4255802022011218308",
"activationId": "ACT44967920220112183348",
"claimId": "cla25784020220112183537",
"createdAt": "2022-01-12T18:35:37.544Z",
"status": "pending",
"statusNo": "1",
"contact": "04749596",
"deviceType": "phone",
"deviceBrand": "Iphone",
"deviceModel": "x",
"uniqueDeviceNumber": "irfhekefrk",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61bb2919300b8cf74a093e7f",
"uid": "flq1bdmr202112109121",
"token": "z1co20211216101857",
"planType": "screen_protection_plan",
"planId": "spp40269120211216101857",
"activationId": "ACT49067320211216113818",
"claimId": "cla9331982021121611555",
"createdAt": "2021-12-16T11:55:05.341Z",
"status": "pending",
"statusNo": "1",
"contact": "2348166503967",
"deviceType": "laptop",
"deviceBrand": "Samsung",
"deviceModel": "T3",
"uniqueDeviceNumber": "2468999",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61bb28fe300b8cf74a093e69",
"uid": "flq1bdmr202112109121",
"token": "z1co20211216101857",
"planType": "screen_protection_plan",
"planId": "spp40269120211216101857",
"activationId": "ACT59278520211216113756",
"claimId": "cla62220720211216115438",
"createdAt": "2021-12-16T11:54:38.159Z",
"status": "pending",
"statusNo": "1",
"contact": "2348166503967",
"deviceType": "phone",
"deviceBrand": "Oppo",
"deviceModel": "5",
"uniqueDeviceNumber": "05567889",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61ba121556de7f48c5aa7fca",
"uid": "omxtiqxs20211215142158",
"token": "aa2020211215143135",
"planType": "screen_protection_plan",
"planId": "spp69900420211215143135",
"activationId": "ACT5577622021121515748",
"claimId": "cla3899072021121516437",
"createdAt": "2021-12-15T16:04:37.365Z",
"status": "pending",
"statusNo": "1",
"contact": "2348137501444",
"deviceType": "phone",
"deviceBrand": "Macbook",
"deviceModel": "pro 13",
"uniqueDeviceNumber": "12345678890444",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61ba120c56de7f48c5aa7fbe",
"uid": "omxtiqxs20211215142158",
"token": "aa2020211215143135",
"planType": "screen_protection_plan",
"planId": "spp69900420211215143135",
"activationId": "ACT38610220211215143550",
"claimId": "cla7427352021121516428",
"createdAt": "2021-12-15T16:04:28.841Z",
"status": "pending",
"statusNo": "1",
"contact": "2348137501444",
"deviceType": "phone",
"deviceBrand": "Iphone",
"deviceModel": "x",
"uniqueDeviceNumber": "12345678890444",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61ab556a4b15a827977e7bd5",
"uid": "c1guprkp202111301117",
"token": "x8e62021113015349",
"planType": "screen_protection_plan",
"planId": "spp0120602021113015349",
"activationId": "ACT7543772021124114731",
"claimId": "cla9055252021124114754",
"createdAt": "2021-12-04T11:47:54.607Z",
"status": "pending",
"statusNo": "1",
"contact": "2349091254785",
"deviceType": "phone",
"deviceBrand": "Iphone",
"deviceModel": "x",
"uniqueDeviceNumber": "1234",
"claimProcessed": false,
"__v": 0
},
{
"_id": "61a91a25a965526639bbf4d6",
"uid": "vzj3vxt32021122183218",
"token": "shj82021122184152",
"planType": "screen_protection_plan",
"planId": "spp8943932021122184152",
"activationId": "ACT4828962021122185726",
"claimId": "cla6478702021122191028",
"createdAt": "2021-12-02T19:10:28.999Z",
"status": "pending",
"statusNo": "1",
"contact": "",
"deviceType": "phone",
"deviceBrand": "Tecno",
"deviceModel": "Camon 16",
"uniqueDeviceNumber": "354242781723200",
"claimProcessed": false,
"__v": 0
}
]
},
"statusCode": 200
}Last updated